Delivery & eBook Help
Delivery
We are unable to offer worldwide shipping of our books and can only deliver to addresses within the UK.
During the checkout process, the cost to deliver your chosen book(s) will be displayed.
UK - £4.75
If you have any questions regarding delivery, please email sales@crowood.com.
UK orders
Orders are dispatched from our distributor Wiley via DPD. Goods are dispatched within 3 working days.
eBook Help
We use the Glassboxx service from Firsty Group for delivery of our eBooks. This makes it very simple and quick for you to get the books you’ve purchased using the Glassboxx app on your Android or iOS phones and tablets. It also means our books are protected from being copied, pirated and tampered with, so we keep our authors happy as well.
After making your first purchase, follow the links on the order success page to download the Glassboxx app to your phone, tablet or computer, and login with the email address used for your purchase. Your books will automatically appear in the MY BOOKS screen of the app, where you can read them using the built-in ereader.
Once you have the app, there’s no need to download it again – whenever you buy more books, just head straight there and your new purchases will be waiting for you.
If you have any questions about using the app, please go here or contact Firsty on glassboxxhelp@firstygroup.com.